A shopper walks down the aisle of their favorite store. Several dozen products that all seem like they could be a great solution for the need this shopper has. Which product will they choose? How they are displayed may make the crucial difference.
In the competitive landscape of retail environments, engaging displays within physical stores has become an absolute necessity. Understanding the current trends in retail display design is essential to attract customers and drive sales.
This blog post discusses the top 6 trends of 2024. Interactive displays, sustainability, advanced technology, captivating window displays, and thoughtful store layouts are shaping the future of retail. By staying ahead of these trends, you can offer your customers an unparalleled shopping experience. Uncover strategies that will set your brand apart.
1. Interactive Retail Displays: Multisensroy Engagement
Interactive retail displays are the next generation of in-store experiences, taking shopping from passive to active and engaging. General retailers are maximizing cost-effective interactive display designs to draw attention to their products. Premium and luxury brands are doubling down on more immersive display experiences. Interactive retail displays are changing the way consumers engage with products and services.
Interactive Retail Displays In Action:
- Information: Provide detailed product information such as ingredients, benefits, and personalized recommendations.
- Interaction: Create higher levels of interaction through technologies like touch screens, motion sensors, and/or augmented reality.
- Demonstration: Showcase different features and usage to create a stronger connection between the consumer and the product.
- Feedback: Create opportunities for a two-way communication channel between the brand and the customers. Use surveys or registration for exclusive offers directly from the display. These provide insight into customer satisfaction with your display and products.
How to take advantage of the interactive retail display trend?
Innovative display solutions are transforming in-store experiences into more engaging and personalized shopping journeys. Offer a unique shopping experience that truly stands out from the competition.
2. Display Security: A High Priority For Retailers
Retail shrinkage remains a persistent challenge, and finding innovative solutions like ShopperAccess is crucial. As organized retail crime continues to evolve, retailers face escalating losses. A recent article highlights how “Throughout 2023, the word on nearly every retail executive’s lips was ‘theft.’” It goes on to describe retailers including Target, Foot Locker and Nordstrom experienced record issues with theft. Theft prevention technology is an absolute must for retailers in 2024. A recent study confirmed this. “92% of retailers say improving loss prevention is an important driver of their store technology strategy, up from 52% just a year ago. Almost all (98%) of business executives and 85% of IT executives cite loss prevention as the most important outcome for investments in store systems.”Pay close attention to the impact of shrink as well. ShopperAccess is helping retailers fight these losses. Combined with other emerging retail technologies, retailers can build programs that increase revenue and protect margins.
3. Brand Storytelling: The Evolution of Narrative In Display Design
Brick-and-mortar stores have a unique opportunity to tell stories that online channels cannot. Compelling displays are no longer just about showcasing products. They're about immersing shoppers in a narrative that sparks connection and inspires purchase. Here's how retailers are achieving this:
- The Brand as Guide: Displays that reflect the brand's core values and mission. A sustainable clothing company might use natural materials, earthy tones, and images of nature to convey their ethos.
- The Customer as Hero: Position products as the tools that help the customer overcome challenges or achieve their aspirations. A sports store might create a display with products aiding performance and overcoming obstacles.
- Sensory Storytelling: Engage sight, sound, touch, and even smell to create a multi-dimensional experience. A home goods store could play calming music, use soft textures, and diffuse comforting scents to evoke a sense of tranquility.
- Technology as the Magic Wand: Digital screens, projections, and even augmented reality (AR) transform displays into interactive chapters. A beauty retailer could use AR mirrors to let customers virtually "try on" makeup for an upcoming event.
Storytelling in displays is about forging an emotional bond between the customer, the brand, and the products. When displays engage the human experience, it leaves a lasting impression and drives sales.
4. Incorporating Cutting-Edge Technology: Revolutionizing Retail Displays
Retail display technology continues to play an increasingly crucial role in revolutionizing the retail landscape. In 2024, we can expect to see more ways for retailers to incorporate technology into their displays. This will create a more immersive and engaging shopping experience for customers. Some of the most promising tech trends for retail displays:
- Artificial intelligence (AI): AI delivers the possibility to personalize the shopping experience for each customer. For example, an AI-powered recommendation engine could suggest products that are relevant to a customer's interests. it could provide real-time assistance with customer service inquiries.
- Personalization Using Customer Data: The availability of consumer data and analytics enables greater levels of personalization and targeting. For example, purchased demographic data could inform display choices in different store locations. This would ensure offerings resonate with the local audience.
- Augmented reality (AR): AR superimposes a computer-generated image on a user's view of the real world. The interactive experiences that this tool contributes can help customers learn more about products or services. For example, an app could allow customers to see how a piece of furniture would look in their home.
- Virtual reality (VR): VR allows customers to engage with products and services in a completely immersive experience. For example, a customer could use VR to try on clothes before they buy them.
Wondering how to take advantage of the technology in your retail displays? Think through how customers want to interact with products, but also what you want to gain from the interaction. Technology incorporated into display will provide opportunities you will have to gain shopper data and analytics. Display technology is a game changer for enhancing a great retail experience.
5. Embracing Sustainability: The Future of Retail Display Design
According to Nielsen, there has been a 26% increase of consumers who are willing to pay more for sustainable products. Brands want to show commitment to sustainability. Retailers are looking for ways to make their display design more eco-friendly. Here are a few moves toward eco-friendly displays:
- Use recycled or renewable materials: There are many ways to incorporate sustainable materials into display design. For example, you could use recycled cardboard for your display panels or use wood from sustainably managed forests. Using these materials in your display design is a great way to reduce your environmental impact.
- Create durable and long-lasting displays: Focus on designs that are durable and long-lasting. This reduces the need for frequent replacements and thus minimizing waste can communicate a long term commitment to sustainability.
- Use energy-efficient lighting: With the transition to LED lighting, displays are already more sustainable. You can still up the sustainability game through lighting automation and strong lighting design.
- Install water-saving features: Water-saving features are also becoming popular in stores that incorporate live plant displays. Innovative irrigation systems can keep these displays looking lush while minimizing water use.
By incorporating sustainability into display design, retailers can meet the growing demand from conscious consumers. They also get the benefit of saving money on operations, and contributing to a healthier planet.
How to take advantage of the sustainable retail display trend?
Start your design discussion with sustainability in mind. Your strategy for sustainability should match the product and the brands being displayed. Consumers will notice the difference of a well planned display program.
6. Innovative Store Layouts: Prioritizing Engagement and Adaptability
The success of a store layout hinges on its ability to foster meaningful customer experiences. This will continue to be true throughout 2024.
Here's how retailers can consider store layout possibilities:
- Designing for Flexibility: Stores need to be dynamic. Movable displays, modular fixtures, and adaptable lighting allow for quick layout changes. You may decide to modify your setup to align with promotions, seasonal trends, and even real-time customer flow data.
- Navigating with Intent: Clear circulation is still key, but go further. Guide the customer journey with intuitive product groupings and eye-catching displays. These can serve as both signposts and inspiration points.
- Embracing Experiential Zones: Allocate space for product demonstrations, interactive trials, or pop-up events. This breaks up the monotony of aisles and transforms the store into a destination.
- Technology as a Seamless Layer: When incorporating technology, stay focused on the overall experience you are aiming for. Digital signage, self-checkout options, and AR-powered product exploration should enhance the shopping experience, not clutter it.
Don't think of store layout as static. Gather customer feedback and analyze sales data to identify areas for continuous optimization and maximize your store's potential.
Consider these trends within your own strategy.
These 6 trends will significantly shape retail display design in 2024. Stay ahead of these trends to stand out in the competitive retail landscape. By applying them to your specific goals, you will deliver an exceptional shopping experience to customers.